Availability: Usually ships in 24 hours

---

---

Rating: - No Warranty Service
I bought the BCT 15 and after about 4 months intermittent use the backlight display would not turn on. I returned the unit for repair twice and it was returned with the same problem. I tried calling their repair line and waited at least 45 minutes on hold and when I finally reached someone he told me someone would call me back, which never happened.

I am left with a defective unit, under warranty and no access to service. This is the poorest example of customer service I have ever experienced.

---

Rating: - A novice's outlook
This is my first scanner. I got it to monitor traffic on a Motorola Type II system mixed with some APCO 25. I've managed to program in the channels (talk ID's) I need, but this scanner is way over my head. I'm not able to maintain continuity with a specific channel because it keeps scanning the entire channel bank. I realize that this is the purpose of a scanner, but I'm unable to follow traffic in a logical order. This is not the fault of the scanner, it's because I'm a novice and I suspect because of the system I'm trying to listen in on. Hence the 4 stars: Uniden really should put a little more effort into the manual. There are so many alerts to set on this thing that it took me 3 days to figure out and unprogram the alerts which were interfering with traffic. Now, in a perfect scenario, I would appreciate the Beartracker, etc. Someday. Meanwhile, I have great admiration for this scanner but am on a steep learning curve.