Editorial Review:Product Description:Bagless Upright Vacuum Cleaner. Dyson Level 3 Root Cyclone technology, Lifetime HEPA filtration, 12 amps, Easy empty dust cup, Motorized brushroll, 6 month Dyson warranty. Plus: Mini turbo tool, Low Reach floor tool, Zorb cleaning powder, Dysolv cleaning spray.
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Customer Reviews
Average Rating:
-
Would have loved to give this five stars, but....
This product looked great when I pulled it out of it's package; it looked brand new. However, when I went to use it, the handle came completley off. After calling customer service, I was reassured that all I needed was one simple plastic part, and they'd put it in the mail.
A week later I received the part Dyson sent, only to find out it didn't repair the issue. An hour after waiting on hold with customer service, and speaking to a rep who couldn't care less, I was told that in addition to the plastic piece I was sent, a spring was needed to install the piece; and ever since 9/11 no one was allowed to mail springs in the mail so we needed to take our Dyson to a local repair shop. (Why weren't we told this before and saved a week of our time!?)
I took this to the local repair shop whom the Dyson rep swore he had called, only to find out that Dyson never called the shop. In fact, the owner of the store said that Dyson was infamous for horrible customer service and vacuums that broke constantly. Looking around at all the vacuums waiting to be serviced, I counted 25 (yes, 25) out of the 27 vacuums that were broken, were Dysons.
It's been three weeks since I first pulled the Dyson out of it's packaging, and it still hasn't been fixed yet. I love the performance of the Dyson and how well it picks up my dog's hair from the carpet; but if this experience has taught me anything it's that next time, I'm probably going to skip the good deal on a Dyson and go with something more relaible and with better customer service.
Rating: 
-
Most effective home vac
I've always had long-hair dogs and have never seen a vacuum as effective as this one. The huge amount of dirt and hair that came up in the first pass showed me exactly why other vacuums didn't work. It pulled up what would have been ten bags of dirt and hair from less than 40 square feet of rug. My Miele's whole system would be gunked up far before I could change the bags the 10 times that would have been required to get all the hair. My remanufactured (i buy good deals) Dyson DC17 made the carpet look like new...scratch that, there are still other stains. I bet a Dyson steam cleaner would sterilize the universe.
Excellent product. Remanufactured unit arrived with no problems. or blemishes.
Rating: -
BUY IT, YOU WONT BE DISAPPOINTED, AS GOOD AS NEW
I wanted to get a Dyson for a couple years. One day I ran across this remanufactured Dyson DC17 Animal at a very substantial amount less than new. I wounldn't have purchased something that was remanufactured from any place other than Amazon. I purchased it and it was as good as new. This vacuum is the best that I have ever used. The brush really digs down in the carpet and get everything that my old vacuum never got. It has hepa filtration and the filter is washable so you never have to buy a new one. That is great and saves you about 30-40 bucks a year. Plus this vacuum comes all the extra tools. This is the best value I have found and highly recommend you give it a try!
Rating: 
-
So far, so good.
The Dyson DC17 is an amazing vacuum cleaner. It thoroughly cleans floors, and picks up the tiniest of particles. We have 3 cats and this cleaner does the trick. However, we are extremely disappointed with the warranty. (Please read the fine print!) Although we are big fans of remanufactured products, and buy them quite regularly, I've never seen one with a warranty reduced by 90 percent (from 5 years to 6 months). We did end up buying the extended warranty that you can get through Amazon. We're hoping that a vacuum cleaner of this quality never needs one. Cleaner great; warranty terrible.
Rating: -
Nice Vacuum Cleaner
The remanufactured DC17 Animal we purchased was indistinguishable from a new one. Our previous vacuum cleaner was a Hoover that we purchased about eight years ago. It seemed to be doing a reasonably good job, but the self-propelled feature was giving us problems. We have a large white dog that sheds a lot, and we had to replace the bag on the Hoover after vacuuming the house about four times.
We received the Dyson the day after we had vacuumed with the Hoover. I unboxed the Dyson and tried it out in the living room and was shocked by how much dog hair and dust it picked up. The Hoover obviously needed replacing. Some reviews say the Dyson could be easier to handle. I found this to be completely untrue. Our Hoover was self propelled and the Dyson is just as easy to use. The Dyson is also helping to fluff up our carpet which is about five years old. The carpet is looking newer each time we vacuum.
Downsides are the part that actually vacuums the floor (don't know what it's called) is higher than most other uprights so it doesn't fit under low furniture and low beds. The vacuum comes with an attachment that can get under very low furniture. Also, not all the attachments can be carried on the vacuum. Only the crevice tool, brush, and one other tool can be carried on the vacuum. It would be nice if the power brush or the low furniture tool could also be carried.
We like the vacuum very much and it does an outstanding job getting up pet hair, dust, and dirt. It also does a great job brushing the carpet to keep it looking new. The remanufactured model is definitely worth every penny. Don't know if I would pay full retail even though it performs so well.
