Editorial Review:Product Description:Single Line Operation / Digital FHSS Technology / Expandable Up To 4 Handsets / Voice Enhancer Technology / Call Waiting / Wireless Network Friendly Phonebook Sharing Intercom Page / Handset Locator Hold / Pause / Redial / Flash 2.5mm Headset Jack Wall Mountable
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Customer Reviews
Average Rating:
-
Primitive. No loud ring tone; clumsy phonebook and caller-id list; horrible text-editing; no belt clip.
I purchased my Panasonic model KX-TG6022B cordless phone to replace a disastrously bad Vtech model ip5825. Overall, I have been satisfied with the Panasonic so far, but there are some features I miss and some others not well-implemented. Many features are well below current industry standards.
(1) There is no option for a belt-clip for the handset. I find belt-clips very convenient. Instead, there is a small hole at the top for a lanyard, which is not supplied.
(2) Not only is there a separate phone book for each handset, but there are separate caller-id lists (for incoming calls) for each handset. There is no option to have only one phonebook or caller-id list. This unfortunate design decision creates a number of problems: (a) There is no option to automatically share all phone numbers in the phonebook between handsets. Every time you add a phone number to the phonebook, you have to go to a separate menu to share it with another handset. If you have more than two handsets, you have to copy it to *each* of the other handsets separately. There is no option to transfer to all other handsets, just to transfer all numbers to one handset. (b) The auto-edit for phone numbers works for the caller-id list, but not for the phonebook. Be sure to enter all new numbers into the phone book in the format (area code, prefixes, etc.) that they need for outgoing calls, because that cannot be changed afterwards, whether they are entered directly or copied from the caller-id list. (c) If, after you copy a new phonebook entry to the other handset(s), you decide to edit the name and then copy the corrected entry to the other handsets, the other handsets will have duplicate entries with different texts, while the original handset will have only one. You will have to go separately to each handset and delete the extra entry with the old text. (d) Having separate caller-id lists for each handset is problematic. The i.d. for very incoming call to your phone line is recorded multiple times, once on every handset. If you want to keep the caller-id record cleaned up, by deleting the extras, you will have to do this separately for each handset. (e) A phone call answered on one handset is listed as a MISSED call on the other handset's caller-id list. (f) If you answer a call too quickly, you can end up with the caller-id listing only on the handset you *don't* use, which means you have to change handsets so you can return the call or copy the entry into the phone book. (g) There is no function for copying an outgoing phone number from the re-dial list into the phonebook. For instance, if you call a customer service number, and want to put that number in the phonebook for next time, you have to re-enter the number from scratch, and, if you want to make sure you entered it correctly, you have to dial customer service again. The only way to avoid this inconvenience is to remember to put any phone numbers from which you do not expect to get calls into the phonebook *first* before you make the call. (h) The handsets are numbered, but cannot be named. Given all of the copying and editing that has to be done from one handset to another, remembering the numbers for each handset can be critical.
(3) The phonebook only holds 50 numbers, which, from my experience with Vtech, is not as much as it sounds. (4) The alphabetization for the phonebook is case-sensitive, with all upper-case letters preceding all lower-case (not including the first letter of each entry). This is completely non-standard. And because caller-id entries are all upper-case, using lower-case for editing names creates incorrect alphabetization, and confusion. (5) The system for searching for a phonebook entry alphabetically is needlessly complex. Instead of jumping to the corresponding part of the alphabet and then scanning through each item, the numerical keys jump to the first entry for each letter on that key in succession. This means that finding a specific entry usually requires changing from the numerical key to the scrolling key. This "first entry per letter" feature is also almost useless when the entire phone book only contains 50 entries. (6) APPARENT BUG: There is a typo in message when phonebook entries are transferred from one handset to another. The display requests that you "Enter" the extension number, when it has already been entered/selected. (7) While the phonebook does list the number of entries (handy as you rapidly steam towards 50), the caller-id list does not. The caller-id list only lists the number of "missed" calls (which, as mentioned above, are not really missed), and not the total number of calls received. This can be very inconvenient.
(8) The ringer is too quiet for a noisy house or for the hard of hearing. There are other ringer problems: (a) There are only a few ring tones (three tones and three tunes), and there are only three volume settings (low, medium, and high), which doesn't give you a lot of options, particularly if you want a loud ring or are hard of hearing. (b) You can associate specific rings with individual callers, but, with only six ring tones, some of which sound very similar, you may run out quickly. (c) Also, you get the standard ring first. It only changes to the custom ring after the phone identifies the caller via caller-id. I find that if I am anywhere near the phone, I see the caller-id and pick up the phone before the ringer changes. Not very useful. (d) Also, custom rings are saved in the phone book, which means you have to program the custom ring for each individual caller into every handset separately. When you copy a phone book entry, the custom ringer is NOT copied.
(9) Beep from handset that is not lost prevents you from hearing handset that is lost. Locator causes all handsets to beep simultaneously, which is OK. However, when you turn off beep on one handset, all handsets stop beeping. This means you cannot turn off beeper on one handset in order to locate another. Very bad design.
(10) The text entry/edit system is inadequate, well below industry standards: (a) The display is pretty easy to read, but unless the room is very brightly lit, it is impossible without the backlight on, and the backlight turns off quickly. (b) The cursor has a very slow blink rate, and there is only a block cursor, which makes it very hard to do text entry and editing. You can't see what you have typed immediately, or even what the next symbol for that key is as you enter text. So, unless you have the texting method down cold, you have to wait and watch, wait and watch, etc., and then proceed to the next letter. Very slow and clumsy. (c) Automatic capitalization is not available. (d) If you want to type the same letter twice in a row, as in "balloon," you have to move the cursor with the scroll key. The cursor does not move forward automatically as with standard text entry, even after a long wait. (e) Even setting the date and time is made difficult; the up and down scrolling does not work to advance numbers, a standard feature elsewhere. Instead, numbers must be entered from the keypad. (f) Time and date fields do not auto-edit. You can type in the 42th month of the year and the phone won't correct you until you try to save. Preventing out-of-range months, days, hours, and minutes has long been an industry standard and it is amazing that Panasonic does not use it everywhere as a matter of course. (g) Phone numbers are not displayed with hyphens until after you save them, which makes it hard to read and edit.
(11) The menu system is inconsistent. After a function is completed, you may return to the top of the menu system or you may return to that same function. This is another bit of bad design far below current industry standards.
(12) I have only been using this phone a few months, but I badly miss the lit keypad on my old Vtech already. As noted by other reviewers, only one of the buttons is colored, and buttons are arranged in a confusing manner. For instance, I often find myself hitting the OFF button when I need to hit the right hand soft key.
Good features: I like the recharger. It is hard to knock over the phone. I like the prominent re-charging light. You never have to worry that the phone isn't completely in the recharger and not actually recharging. The handset is a bit small, but comfortable to hold. So far it has been reliable, and it has very good range.
Overall, the phone is solid and functional, but definitely a disappointment from a company as good as Panasonic. I chose this phone because it was from Panasonic, but it does not live up to their standards. It is going to be very hard to use in the dark. It lacks a lot of clever features found on inferior phones. Text entry/editing is simply horrible. Numerous minor design flaws make it hard to use. The ringer is hard to hear. And the absence of belt clips is a tremendous oversight.
Bottom Line: Purchase only if you don't expect much in terms of phone book and caller id features. Not for the hard of hearing or for those confused by confusing menus.
Rating: -
Defective and does not work properly. Over used previously.
This item dropped volume and is erractic. Work intermittently and poorly then. I am very disappointed with this unit. It is not worth the postage to return. I found a less expensive unit on Ebay.
Rating: 
-
Great CD - But Incomplete
Having seen the movie a number of times, I would have liked the CD must more if they had included more of the songs from the show. But, what was there is absolutely great.
Rating: 
-
Better if you have caller ID
I really love this phone. The quality is great and we can get reception in our backyard. I love the feature that you are able to store phone numbers for easy speed dial, similar to a cell phone. The speaker phone option is great too. I only wish that the answering machine would announce the time but this is only a feature for those who have caller ID through the telephone company.
Rating: -
awesome range..!!
i live on a second floor of a building, i was using it, and had to go to the parking lot to look for something at the car.... i used the elevator, the signal remained intact, i reached the lobby... still good...
went in and out of my car... and i was still talking with no interference or lack of signal... i dont know if it was because there was an opened window between my apartment and the lot.. but it was working..well.. in my situation.. i guess the experience could be different in other situations.... anyway.. excellent range, and quality...!! extremely recommended....A++..!!