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Crucial Conversations: Tools for Talking When Stakes are High


by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey


: :The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most ...

Influencer: The Power to Change Anything


by: Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, Al Switzler


: :An INFLUENCER motivates others to change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. ...

Crucial Confrontations


by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler


: :The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior Discover skills to resolve touchy, controversial, and complex issues at work and at home--now available in this follow-up to the internationally popular Crucial Conversations. Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. ...

Crucial Conversations and Crucial Confrontations Value Pack


by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler


:Book Description:The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at ...

Better Than Duct Tape: Dialogue Tools for Getting Results and Getting Along


by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler


:Book Description:The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at ...

Crucial Conversations Audio Companion on 6 CD Set


by: Joseph; Patterson, Kerry; McMillan, Ron; Switzler, Al Grenny


:Book Description:The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at ...

Crucial Conversations Group Study Guide


by: Joseph Grenny, Ron McMillan, Al Switzler Kerry Patterson


:Book Description:The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at ...

Crucial Confrontations


by: Kerry (EDT)/ Grenny, Joseph/ McMillan, Ron/ Switzler, Al/ Peters, Tom (FRW) Patterson


:Book Description:The New York Times bestselling authors show you how to tackle any complex and difficult issue, and achieve both personal and professional success Your ability to handle a crucial conversations and confrontations—no matter how difficult—is the single most important factor in your personal and professional success. The Crucial Conversations and Crucial Confrontations bundle offers readers a terrific cost savings on these life-changing books. These invaluable guides show you how to communicate best when it matters most—at home, at ...

Conversaciones cruciales


by: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler


:Book Description:Existen momentos claves en los que una palabra o un gesto nos pueden acercar o alejar irremisiblemente de nuestros objetivos. Conversaciones críticas le ofrece las herramientas para dirigir las conversaciones más difíciles e importantes, decir lo que piensa y ser convincente. Con este libro aprenderá a: - Preparase para situaciones de gran relevancia mediante una técnica eficaz. - Alcanzar un dominio suficiente que le permita hablar de prácticamente cualquier tema. - Ser persuasivo, no agresivo. - Lograr que ...

Crucial Conversations Participant Toolkit & Audio Six-CD Companion Set (A Facilitated Process for Mastering Crucial Conversations)


by: Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler


: :Set includes spiral bound Participation Toolkit (a Facilitated Process for Mastering Crucial Conversations) and six audio CDs with creative insights, humorous stories, and useful tips from the bestselling authors of Crucial Conversations: Tools for Talking When Stakes are High



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