Editorial Review:

Product Description:
Cell phone users must cope with the ever growing complexity of their handset features. Cell phones can store up to 1,000 contacts in their phonebook, dial up to the Internet with speeds up to 144kbps (three times faster than the average dial up connection), take pictures and videos, or use the calendar as a personal assistant to alert to a very important meeting. DataPilot is a cell phone sync software that runs on a PC and helps to Sync contacts to one central location, the cell phone. One click sync of the phonebook information with contact managers such as Outlook, Outlook Express and Palm. Add, edit and transfer your cell phone contacts from the convenience of a PC. Back up contact information in case the cell phone is lost or breaks then sync it back to the new cell phone when it's replaced. Sync only the group of contacts that are needed from the various contact managers used by synchronizing only the specific contact manager's folders or sync only individual contacts chosen from DataPilot contact manager. Check e-mails and surf the web from the convenience of any laptop by setting up the cell phone as a wireless modem. Make the best use of the pictures taken with the camera of the phone. Transfer pictures in seconds between cell phone and PC. Edit, save changes and send the pictures either back to phone cell phone or e-mail them to friends, family or colleagues. Send the hottest ring tones downloaded to the PC from a website right to the cell phone without incurring extra air charges. Sync Outlook and Outlook Express appointments with the cell phone. Edit and create appointments in the DataPilot calendar interface. DataPilot cell phone sync software differentiates against competitive products by positioning as a cell phone all-in-one complete sync solution. DataPilot is the only sync software that allows you to sync your contacts with the most popular contact managers, keep your appointments in sync with Outl









Availability: Usually ships in 24 hours

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Rating: - Laughably, Infuriatingly Amateurish Product Support
Save yourself some time. Don't buy the product.

It does less than you would expect and the technical support is Kafkaesque, leading you in time-wasting circles. The cascade of errors you will observe in their tech support site will infuriate you. It is possible that you will get beyond anger to laugh at the sheer amateurishness of it all, but than you will again remember that you spent money and time on it and become enraged again.

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Rating: - Datapilot not so great
The program wouldn't recognize my new phone even after buying an additional cable, so the number transfer wouldn't work either, that being the main feature I wanted. Addionalty the customer service did not answer repeated requests for info. Not at all worth the money.

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Rating: - Virtually Worthless
This product sits on the shelf gathering dust. I suspect I will try to give it away or sell it on eBay. Problems are countless: Interface, phone compatibility, ease of use nil, I could go on and on, but why bother? Save your money and look for a better product.

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Rating: - Features
The features worked as described. The launcher interface is a little hokey. It is a picture of a phone and you click on the buttons of the phone to open the features.

I liked the ringtone editor, very complete; though the included background tracks were somewhat lacking.

I don't use the date planner stuff, so I don't know about that.

My pictures and contacts downloaded quite easily though it is painfully slow.

Overall a good buy if you want to back up your own data or create your own ringtones etc. I personally like entering all my contact data via keyboard and send it up to the phone - easier and faster.

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Rating: - needs improvement
Positives:
+ easy to install
+ user friendly software
+ can import outlook contacts
+ can support multiple phones

Negatives:
- doesn't run under a limited user account in windows
- doesn't recognize the second phone if it is the same model as the first phone
- doesn't come with a variety of wallpapers and ringtones like other data cables