Editorial Review:

Product Description:
This credit card-sized ZEN has a stunning 2.5' color screen and is perfect for music, videos and photos. Enjoy up to 4,000 MP3, WMA or AAC songs, watch up to 60 hours of videos and share hundreds of photos with your friends. Even expand your portable music, video or photo collection by adding additional content through the convenient SD memory slot.

Amazon.com Product Description:
Bring your media with you wherever you roam with the Creative Zen 8GB player. Watch 32 hours of videos, enjoy up to 2,000 of your favorite songs or share hundreds of photos with your friends. And do it all on a device that's about the width of a credit card.

A razor sharp 2.5-inch display makes your photos and videos come to life. See the Zen in detail.

Small size. Big features. All in the palm of your hand. View larger.

Add even more storage capacity via the SD card slot. View larger.

Design
The Zen sports a 2.5-inch TFT color display with 320 x 240-pixel resolution and support for up to 16.7 million colors. This razor sharp display is packaged in a device that weighs just 2.1 ounces and measures 3.26 x 2.16 x .44 inches (W x H x D). The internal battery powers the Zen for up to 25 hours of continuous audio playback and up to five hours of continuous video playback. Use the Zen's SD slot to expand your portable media library with music, photos and videos stored on your SD card. There's also a handy built-in microphone for capturing notes on the go.

Features
Load up up your favorite songs, as well as your album art, and get going with the Zen. The device supports iTunes Plus tracks from the iTunes store and MP3 and WMA tracks. Subscription and pay-per-download music services are supported, as well. Discover, save, and play millions of songs when subscribing to services such as Yahoo Music Unlimited and Napster To Go. You can even tune into your favorite stations with the Zen's FM radio. The radio allows you to save up to 34 presets.

The Zen has you covered when it comes to video, too. The device supports MJPEG, WMV9 and--with transcoding--MPEG1 and 2, MPEG4-SP, DivX 4 and 5, and XviD. Enjoy purchased or rented movies and TV shows from online services such as Amazon Unbox and Walmart.com. Watch home videos. Even load your Tivo To Go movies and TV shows onto your Zen.

Additional features include a clock and alarm function, volume restriction, eight equalizer settings, and a USB hard drive mode, which allows you to drag and drop files directly to and from your Zen. The Zen can also function as a handy organizer, allowing you to synchronize with Microsoft Outlook and display your contacts, calendar, and tasks.

What's in the Box
Zen player, earphones, USB 2.0 cable, installation CD, and quick start guide.

A slick user interface makes it a snap to enjoy your media.

Accessories:
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Accessories:

• Belkin F8V234-WHT-APL Headphone Splitter
• iHome IHM4S Portable Speaker Case for iPod and MP3 Players
• Belkin TuneCast II FM Transmitter for MP3 Players (White)
• MACALLY IceTune Stereo Speaker and Charger
• Maxell P-13 Stereo FM Transmitter

Availability: Usually ships in 24 hours

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Related Items:
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Related Items:

• Creative Screen Protector for Zen (Clear)
• Creative Leather Case for Zen (Black)
• Creative 3-In-1 Skin Pack for Creative Zen (Red/Blue/Black)
• Creative Hard Plastic Case for Zen (Clear)
• Creative Power Adapter for Zen Players (White)
• see more

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Rating: - A real deal!
I have enjoyed many hours of entertainment with my creative Zen. It is easy to use and small enough to fit in my noise-blocking headphones case!

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Rating: - Dead after 5 weeks of usage. Amazon won't exchange :(
Beware! I received my Zen 8GB on September 1, 2008 and it was fried within 5 weeks. Plugged it into my computer to juice battery and it never played again... What kills is Amazon, despite an obviously faulty product, will not exchange after 30 days. I'm working on the manufacturer, but this is a headache. Stay away - my last Creative product also fell apart within 6 months of usage.

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Rating: - Creative Labs customer service
Greetings to all potential Creative customers,
I was greatly disturbed today when I found out the lack of help provided by the Creative Labs Company to my wife when her 30 GB Zen MP3 player failed to run properly. In my opinion, it's actions like this that are ruining companies and our country's economy. Due to this company's inaction today, they have lost a once satisfied customer. Once being more than happy to promote this product, now we will be sure to divulge to our friends and relatives of this company's lack of helpfulness. My wife asked specific questions of the technical advisors in the e-mail form which were ignored; she was given a form letter, was referred to the website, and was told that she would be charged by the company for further help. She expressly requested the guidance of upper management from the technical support specialist, and this request was ignored, proving that Creative Labs is unwilling to provide any kind of meaningful help and does not value customer service. The menial help that the highly flawed website provided was a firmware application that caused the device to completely fail, and then the last piece of friendly advice that we received was that we should purchase a new one from the company's website. We were given an application that made our expensive device inoperable, and for that, I will never purchase another Creative product again. We have both been faithful Creative Labs buyers for years, and my wife had multiple friends and relatives buy their products based on her recommendations. It is with deep regret that I inform all that Creative Labs customer service has proven to be a bitter disappointment and for this, they have lost my family's business.

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Rating: - Creative Zen 8 GB Media Player
Excellent product. Much easier to handle than the Microphoto Zen; and quality of sound for the music option has increased considerably. This does a lot for such a compact player--you can do photos, music, sync with Microsoft Outlook for calendar and contacts; great-sounding FM radio; and if you want to take advantage of the Audible program, it's there for you. Also comes with an extra storage card, so you've got more than the 8 GB to work with. I like the quality of Creative's products, and this one is no exception--good to go!

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Rating: - Laughable Customer Support
My player works well enough and is easy to navigate, but be prepared to figure evrything out for yourself. E-mailing Creative's customer support gets you little more than vague, general advice and references to the ambiguous and frustrating troubleshooting section of their website. The SD card isn't as useful as it should be, either.